Nexus Collaborative provides contact center design, implementation and sourcing services to our valued clients and partners.
The contact center is the front line of the customer interaction, a direct connection to the customer experience. Too much focus is put into efficiencies and cost savings, with no regard to the actual effectiveness of the contact center. Nexus Collaborative focuses on effective contact centers using voice, text, chat, video, and other technologies to enhance the customer interaction. Let Nexus show you how effective call centers can produce efficiencies and cost savings for your organization.